A NEW And REMARABLE Approach to I.T. Support to get the support and resources you need to eliminate overdue support requests for your end users and vastly reduce day to day downtime, complete major projects more quickly and effectively, and have the freedom to strategically devote your internal IT teams capabilities where they’re most needed, without overworking them.

Co-managed I.T. is a customized set of ongoing I.T. services, support and tools Acclamar offers to companies with I.T. departments to help “co-manage” all aspects of I.T. support. Not only does this save your organization money, but it also enables your I.T. team to be more effective and efficient, giving you greater peace of mind, better I.T. support and protections against downtime, cybercrime, ransomware, and I.T.-related compliance violations.

  • It is NOT about taking over your I.T. leader’s job or replacing your entire I.T. department.
  • It is NOT a one-off project-based relationship where an I.T. company would limit their support to an “event” and then leave your team behind to try and support I.T.
  • It’s also NOT just monitoring your network for alarms and problems, which still leaves your I.T. department to scramble and fix the problems.

Acclamar Co-Managed I.T. is a flexible partnership where we customize a set of ongoing services and software tools specific to the needs of your I.T. person or department that fills in the gaps, supports their specific needs and gives you reliable I.T. support and services at a much lower cost.

Here are just a few of the reasons why growing companies are moving to a co-managed I.T. approach:

  • A significant reduction in I.T.-related problems, faster support and greater productivity for everyone. We don’t replace your I.T. staff; we make things BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in I.T. issues, making everyone more productive.
  • You don’t have to additional employees to your organization. Finding, hiring and retaining TOP talent is brutally difficult and expensive. With co-managed I.T., you don’t have the cost, overhead or difficulty in staffing a large I.T. team. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because a spouse has relocated for a better job. You have the flexibility and support you need as your company’s needs change.
  • Your I.T. team gets instant access to the same powerful I.T. automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your I.T. department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed I.T. program.
  • You have instant access to emergency on-site I.T. support. In the unexpected event your I.T. leader was unable to perform their job OR if a disaster were to strike, we could instantly step up to provide support and prevent the wheels from falling off.
  • You get a TEAM of smart, experienced I.T. pros. No one I.T. person can know it all. Because you’re a co-managed I.T. client, your I.T. lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for the organization, without having to do the work of investigating them ALL.
  • You’ll stop worrying about falling victim to ransomware, a cyber-attack, outage or data-erasing event. We can assist your I.T. leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.
  • NO LONG-TERM CONTRACTS. We’re a flexible workforce you can expand, and contract as needed.

Are you interested in our elite co-managed IT services in the Virginia, Maryland, and Washington, DC area? For more information about our services or to inquire about additional IT support, please contact us today or call 703-270-1007 to speak with our team of outstanding representatives. We look forward to hearing from you!